Suction

19,000 Pa

Battery

260 min

Navigation

Spinning Lidar

Mopping

1 Fixed Pad

Full Specifications

Suction Power 19,000 Pa
Battery Life 260 min
Dustbin Capacity 500 ml
Navigation Spinning Lidar
Robot Height 3.84"
Threshold Climbing 20 mm
Brush Roll TroboWave DuoBrush
Mopping 1 Fixed Pad
Self-Empty Dock Bagged
Dock Bag Capacity 5 L
Obstacle Avoidance Yes
Multi-Floor Maps Yes
No-Go Zones Yes
Carpet Boost Yes
HEPA Filter Yes
WiFi 2.4 GHz
Voice Assistants Alexa
Warranty 3 years

What Makes This Robot Stand Out

The MOVA E30 Pro+ punches well above its weight class. At around $349, you’re getting LiDAR navigation and an auto-empty dock—features that typically command $500 or more. MOVA, a sub-brand of Dreame Technology, launched this vacuum in early 2025 after showcasing it at IFA 2024, positioning it as a workhorse for people who want strong suction without the premium price tag.

Here’s what you get out of the box: a 2-in-1 vacuum and mop combo, a self-emptying base station with a massive 5-liter dust bag, and laser-guided navigation that actually knows where it’s going. The E30 Pro+ sits in MOVA’s E-series lineup—think flagship features with some strategic simplifications to keep costs down.

The package includes everything you need to start cleaning: the robot with pre-installed brushes, dustbin, and HEPA filter; the auto-empty base with one dust bag already loaded; one flat mop pad attached to its holder; a base ramp extension; and the usual documentation. No spare consumables though, so plan on purchasing additional bags, filters, and mop pads eventually.

Against the competition, the E30 Pro+ goes head-to-head with the Dreame D20 Pro Plus (essentially its cousin) and budget-friendly options like the Roborock Q5+. What sets it apart from the D20 is an extending side brush and higher claimed suction. Compared to pricier models like the MOVA P10 Pro Ultra or Roborock Qrevo, you’re trading AI obstacle detection and automated mop washing for a significantly lower price. Many users describe it as a “price-performance winner” for those spending under $350.

Hardware Specifications

Size and Build

The robot measures 350 × 350 × 97.6 mm (about 13.8 inches in diameter and 3.84 inches tall). That height is typical for LiDAR robots—it’ll slide under most couches and beds with 4-inch clearance, though lower furniture remains off-limits. The unit weighs approximately 3.7 kg, while the base station’s footprint runs 288 × 414.7 × 440.2 mm—compact enough to tuck against a wall without dominating your floor space.

Battery and Runtime

A 5,200 mAh lithium-ion battery powers the E30 Pro+, delivering up to 260 minutes on quiet mode according to MOVA’s specs. Realistically, expect 150–180 minutes during typical cleaning on mixed floors with standard suction. The robot supports auto recharge and resume, meaning it’ll top up its battery mid-clean and pick up exactly where it left off. Full charging takes about 4 hours.

Suction Power

MOVA advertises 19,000 Pa of suction—a number that dwarfs typical robot vacuums. For perspective, the similar Dreame E30 Ultra is rated at 7,000 Pa, and many high-end competitors hover between 5,000 and 10,000 Pa. That said, Pascal ratings across brands aren’t measured the same way, and reviewers consistently note these figures don’t translate directly to real-world performance. What matters: users report genuinely powerful suction on max mode, capable of lifting heavy debris like small screws, with excellent carpet agitation.

Brush System

The E30 Pro+ features a dual-roller main brush system called TroboWave DuoBrush. Two counter-rotating rollers—made of TPU rubber fins and bristles—actively pull debris from both carpet and hard floors. The real selling point? These brushes resist hair tangles. Long human hair and pet fur tend to get channeled straight into the dustbin rather than wrapping around the rollers. One user with waist-length hair and a long-haired corgi reported the brushes “never choked.”

The side brush deserves special mention. MOVA’s MaxiReach side brush actually extends outward about 10mm when needed to reach into corners and along walls. A 45-degree angled rubber flange helps pull hair off the bristles. Users confirm this extending design genuinely improves corner pickup—reaching debris that fixed brushes on other robots miss.

Dustbin and Filtration

The onboard dustbin holds 500 mL and comes equipped with a HEPA-type filter to trap fine particles. Since the auto-empty dock handles debris disposal, you’ll rarely interact with the bin directly—though it can be removed and rinsed if needed (just take out the filter first).

Auto-Empty Base

The included docking station vacuums debris from the robot’s dustbin into a 5-liter disposable bag. MOVA claims up to 90 days between bag changes, though pet-heavy households might see 6–8 weeks instead. The bag is sealed and easy to swap, minimizing dust exposure during replacement. Expect to spend around $15–20 for a 3-pack of replacement bags.

Water Tank

A 350 mL water tank feeds the mopping pad through an electronically controlled pump. The app lets you adjust water flow between low, medium, and high settings. You’ll need to fill this manually—there’s no automatic water refill system on the Pro+ model.

Sensors and Navigation

A top-mounted spinning LiDAR unit scans 360 degrees to create detailed room maps. The front of the robot features a structured-light sensor (MOVA’s 3DAdapt system) that projects an infrared line to detect obstacles ahead. Standard cliff sensors prevent stair tumbles, and ultrasonic carpet detection helps the robot distinguish between floor types for automatic suction boost and carpet avoidance during mopping.

Other Details

The robot clears thresholds up to 20mm high—enough for most door transitions, though very tall saddles could pose problems. Noise levels run around 74–75 dB on max mode, with users describing standard mode as quite quiet. The auto-empty cycle roars for about 15 seconds but otherwise doesn’t disturb much. Wi-Fi connectivity requires 2.4 GHz, and Bluetooth assists with initial pairing.

Mopping Capabilities

The E30 Pro+ includes mopping, but don’t expect a deep-cleaning floor scrubber. It’s a maintenance tool, not a replacement for hands-and-knees work on tough stains.

How It Works

A single flat microfiber pad attaches to the robot’s underside and wipes the floor as it moves. There’s no scrubbing motion, vibration, or applied pressure—just the robot’s weight and movement. Think of it as a Swiffer pass rather than actual mopping. The 350 mL water reservoir feeds the pad through an adjustable pump, keeping it consistently damp throughout the cleaning cycle.

What It Does Well

For daily maintenance—dust films, light footprints, recent spills—the E30 Pro+ handles the job. Users with hardwood floors report their surfaces look noticeably cleaner and shinier after runs. It’s particularly effective when vacuuming and mopping happen in the same pass, with the vacuum grabbing particles and the mop wiping away remaining dust.

What It Won’t Do

Dried-on grime, sticky residue, or stubborn stains will likely survive. Without scrubbing action or downward pressure, tough spots need pre-treatment or manual attention. Reviewers consistently classify this mopping system as “very basic.”

Carpet Handling

Since the E30 Pro+ can’t lift its mop pad, it relies on carpet detection to avoid rugs entirely while mopping. The ultrasonic sensor distinguishes carpeted areas, and the robot simply steers around them. This works well for large carpet sections, though small doormats or very low-contrast rugs might occasionally confuse the sensor. During combined vacuum+mop runs on mixed floors, the robot vacuums hard floors and mops them, then vacuums carpets (with suction boost) while keeping the wet pad away.

Users often schedule separate vacuum-only runs for carpeted areas or designate no-mop zones in the app.

Mop Maintenance

The dock doesn’t wash the pad—that’s on you. Remove and rinse the microfiber cloth after each mopping session to prevent odor or mildew buildup. The pad is washable and reusable, lasting dozens of cycles before needing replacement. MOVA sells replacement pads, and you might want a spare or two for rotation while one dries.

MOVA offers a proprietary floor cleaning solution that’s safe for robot mops and pet-friendly, though plain water works fine too. Avoid foaming cleaners that could clog the pump.

Edge Mopping Limitations

The fixed flat pad can’t reach all the way into corners or against baseboards—expect a 1–2 cm gap along walls that the mop won’t touch. The E40 Ultra model addresses this with an extending mop arm, but the E30 Pro+ lacks that feature.

Software and App Features

The MOVAhome app (Android/iOS) controls everything. It’s essentially a rebranded Dreamehome app with minor cosmetic differences—nearly identical functionality and interface. Users familiar with Dreame’s app will feel right at home.

Mapping and Navigation

On first run, the robot performs a LiDAR scan to build a detailed floor map. The app supports room segmentation and naming, letting you label spaces and subdivide areas. Multi-floor mapping works (though one early user reported this feature was missing initially—subsequent firmware updates resolved it). The robot follows organized cleaning paths rather than random bouncing, dividing spaces by room and cleaning in efficient serpentine patterns.

Cleaning Controls

You can select specific rooms or draw custom zones for targeted cleaning—handy for kitchen spills or high-traffic areas. Virtual no-go zones and no-mop barriers keep the robot away from sensitive areas. The scheduler supports cleaning by day, time, and even specifies which rooms and modes (vacuum only, vacuum+mop) for each scheduled run.

Suction power typically offers four levels (Quiet, Standard, Strong, Max), and water flow adjusts across three levels. You can apply these settings globally or per room. Carpet boost triggers automatically via the ultrasonic sensor, though the app shows the toggle for transparency.

Real-Time Feedback

Watch the robot’s progress on the map in real time, with status info on battery level, cleaning duration, and area covered. The app alerts you to any problems like stuck situations or errors. Consumable tracking monitors brush, filter, and mop pad usage, prompting replacement when needed.

Voice Control

The E30 Pro+ works with Amazon Alexa, Google Assistant, and Siri Shortcuts. Link the MOVA skill and say things like “Alexa, start vacuuming” or “Hey Google, clean the kitchen.” Siri requires setting up phrases through the app. Voice integration handles basic start, stop, and dock commands reliably.

App Quality

Users describe MOVAhome as “extremely full-featured, yet easy to use.” Some note it’s not quite as polished as Roborock’s app, but the difference is minor. Initial setup is straightforward—make sure location permissions and Bluetooth are enabled on your phone for pairing. Once connected, the robot stays online reliably.

Interestingly, some users have connected the robot to the Dreamehome app instead, since both share the same cloud infrastructure. This is unofficial but works if you prefer Dreame’s interface.

Firmware updates arrive over-the-air through the app, with regular releases through 2025 improving features and fixing bugs.

The Dock

The self-emptying dock is a major convenience factor. When the robot finishes cleaning (or fills its bin mid-run), it returns to base and the dock’s vacuum motor sucks debris into the 5-liter dust bag.

Auto-Empty Performance

The base’s powerful suction pulls dirt, hair, and debris through a port on the robot’s underside. This process is loud—about 15 seconds of noise comparable to a regular vacuum—but effective. Users report complete emptying, including hair and heavy debris.

Dust Bag Capacity

That 5-liter bag is substantially larger than most competitors’ 2–3 liter options. The 90-day claim is marketing speak (heavier use means faster fills), but even in demanding households, you’re looking at replacing bags every 6–8 weeks at most. Lighter use can exceed three months easily.

Design and Placement

The base station measures roughly 11 × 16 inches with a height of about 17 inches. Without water tanks or mop washing hardware, it’s more compact than all-in-one stations. A sloped ramp guides the robot onto the dock, and MOVA includes a ramp extension for thick carpet or tricky alignment situations.

What It Doesn’t Do

This dock handles dust emptying only. No mop washing, no water tanks, no pad drying. When the robot returns from mopping, you’ll need to remove and clean the pad yourself. This is a deliberate simplification that keeps costs down compared to MOVA’s all-in-one Ultra stations.

Reliability

No widespread issues with the dock have emerged. The bagged system is mature technology, and users haven’t flagged chronic problems with failed emptying or bag tearing.

What’s Included and Ongoing Costs

In the Box

  • Robot vacuum with pre-installed main brushes, dustbin, and HEPA filter
  • Auto-empty base station with one 5L dust bag installed
  • One extendable side brush (pre-installed)
  • One flat mop pad with holder (pre-attached)
  • Base station ramp extension
  • User manual and quick start guide

No spare consumables included—everything starts with just what’s installed.

Replacement Parts

Dust bags: The main recurring expense. Official 3-packs run $15–20, replaced every 2–3 months depending on usage.

HEPA filter: Replace every 3–6 months for optimal performance, though regular cleaning extends lifespan. Filters typically cost $10–15 each.

Main brushes: The rubber dual-roller set lasts 6–12 months or longer under normal conditions. The anti-tangle design prevents damage from hair wraps.

Side brush: The extending mechanism might eventually loosen after extended use, but the brush itself should last many months. Only MOVA’s specific part fits the extending mechanism.

Mop pads: Having a spare or two makes sense for rotation during wash cycles. Pads are inexpensive—usually $15 for a pack of 2–4.

Cleaning solution: Optional. MOVA sells a robot-safe solution, but water alone works fine.

Parts Availability

Because MOVA is backed by Dreame, replacement parts are readily available and sometimes interchangeable with Dreame equivalents. One German user noted that spare parts are “super cheap” through Dreame channels.

Maintenance and Durability

Daily Maintenance

Nearly none, thanks to auto-empty. The dock handles debris disposal automatically. If you mopped, remove and rinse the pad promptly to prevent odor—that’s the one routine task.

Weekly Maintenance

Inspect brushes and sensors every week or two. The anti-tangle design minimizes hair buildup, but check brush ends for any wraps. The extending side brush benefits from occasional hair removal at its base. Wipe the cliff sensors with a dry cloth, clean the charging contacts, and dust the LiDAR window and front obstacle sensor.

Monthly Maintenance

Clean the HEPA filter by tapping out dust or brushing gently. Check the caster wheel and drive wheel hubs for wrapped hair. In pet-heavy homes, wipe the inside of the dustbin occasionally.

Dust Bag Changes

When the bag fills (every 2–3 months on average), open the dock lid, pull the self-sealing bag, and slot in a new one. Takes about a minute.

Build Quality

The E30 Pro+ shares construction quality with Dreame’s products. The main brush, LiDAR sensor, and drivetrain use proven components. Users who’ve run MOVA robots for months report satisfaction with build quality and reliability.

The dual rollers are particularly durable—mostly rubber with no bristles to wear down quickly. The anti-tangle feature also reduces motor strain, potentially extending motor life. The extending side brush mechanism is newer and lacks long-term data, though MOVA’s 3-year warranty suggests confidence in durability.

Battery longevity follows typical patterns for 5200 mAh lithium-ion cells—expect good capacity for 2–3 years before noticeable degradation. Smart charging prevents overcharging.

Documented Issues

Most E30 users haven’t reported hardware problems. A few isolated cases exist: one user reported a wheel falling off an S20 Ultra after two months, another had a unit fail after one day. These appear to be rare manufacturing defects rather than systemic issues.

Warranty and Support

Coverage

Best Buy lists 3 years of parts and labor warranty for the E30 Pro+—significantly more generous than the industry-standard one year. This suggests MOVA is trying to build confidence as a newer brand. However, some regional listings show 12-month coverage, so verify warranty terms with your seller.

The Support Experience

Here’s where things get complicated. MOVA has earned a poor reputation for customer service. Trustpilot shows a 1.8 out of 5 rating with 84% one-star reviews. Common complaints include slow or unresponsive service, difficult return processes, and frustrating warranty repair experiences.

One user described waiting nine days for a return label after a day-one failure despite multiple calls. Another called the return process “borderline scam.” An Australian customer sent a robot for repair only to have it return in worse condition.

About 12% of Trustpilot reviews are positive, presumably from customers who either had no issues or received good support. But the overwhelming pattern suggests MOVA’s direct support needs work.

Practical Advice

Purchase through major retailers like Amazon, Best Buy, or Walmart. Their return policies can shield you from MOVA’s support issues—a 30-day Amazon return is much easier than battling customer service for weeks. If everything works fine, you won’t need MOVA’s support. If something goes wrong, prepare for potential hassle.

Community support through Reddit and MOVA’s official forum can help with troubleshooting. MOVA has engaged with Reddit users through monthly support threads.

Cleaning Performance

Hard Floors

The E30 Pro+ excels here. Crumbs, pet kibble, cat litter, fine dust—all handled with ease. The combination of high suction and dual brushes pulls debris in rather than scattering it. Users with hardwood floors and kids report floors that look “visibly clean and dust-free” after runs.

Carpet Cleaning

Carpets are a strong suit. When the robot rolls onto carpet, ultrasonic sensors trigger maximum suction automatically. The dual brushrolls agitate carpet fibers from two directions, dislodging dirt and hair better than single-brush designs. Users specifically recommend the E30 Pro+ for carpeted homes, noting “great carpet cleaning” in reviews.

For very thick or high-pile carpet, the wheels may struggle—the robot handles low to medium pile well but plush shag might be problematic.

Pet Hair

Thanks to the anti-tangle brushes and strong suction, pet hair pickup is excellent. The brushes actively lift hair while airflow channels it straight into the bin. Clumps of fur that would jam other vacuums are handled without issue. The large dustbin and auto-empty prevent mid-run clogs from accumulated hair.

Dog and cat owners report significantly less hair on floors with daily runs, and—critically—no need to cut hair from rollers. One user with a long-haired corgi called the dual rollers “really effective.”

Edges and Corners

The extending side brush gives the E30 Pro+ an advantage here. It reaches debris that fixed brushes miss by extending outward when approaching walls and corners. Users describe corner pickup as “actually very impressive” and significantly better than their previous robots.

LiDAR navigation ensures full, systematic coverage. The robot divides rooms into sections and cleans in efficient serpentine patterns, avoiding the random missed spots that plague simpler vacuums. If large areas need cleaning, recharge and resume ensures eventual complete coverage.

Mapping

The spinning LiDAR sensor creates accurate floor maps and maintains reliable positioning. The robot follows logical room-by-room paths, dividing spaces efficiently. Maps remain stable after initial creation, and the robot relocates itself quickly if moved. Navigation works perfectly in darkness—LiDAR uses infrared and doesn’t need light.

Obstacle Avoidance

The E30 Pro+ uses a “single-line laser” structured-light sensor on its front bumper rather than camera-based AI. This system detects obstacles slightly before contact, allowing the robot to slow down and navigate around larger objects without hard bumps.

The key word is “larger.” Small floor clutter—cables, socks, pet toys—may not register until contact. The robot essentially handles these like any bump-sensor vacuum: it might push objects or get tangled. Users describe obstacle avoidance as “more capable than bump-only” but “not perfect.”

What It Handles

  • Large furniture and chair legs: navigates smoothly
  • Thresholds up to 20mm: climbs without issue
  • Walls and corners: approaches gently, traces edges for cleaning

What It Struggles With

  • Thin cables and cords: may attempt to vacuum them
  • Small toys and Legos: could push or ingest them
  • Pet waste: no detection—could smear accidents across floors
  • Very low or very narrow obstacles: might not detect before contact

Practical Advice

Set no-go zones around fragile items, cable tangles, or pet feeding areas. Pick up small obstacles before running the robot. The E30 Pro+ works best in reasonably tidy environments—it’s gentler and more aware than basic bump robots, but it’s not the autonomous hazard-avoider that camera-equipped models offer.

One specific documented limitation: in very large, featureless spaces (like an empty gymnasium), the LiDAR can lose reference and reset the map continuously. Normal homes with walls and furniture don’t trigger this problem.

Pet Considerations

The Good News

Pet hair pickup is a genuine strength. The dual brush system and high suction handle heavy shedding effectively—users with Goldens, Huskies, and other fur factories report dramatic reductions in tumbleweeds. The anti-tangle design means long pet fur gets vacuumed rather than wrapped around rollers.

The large dustbin and auto-empty help too. Hair gets compacted and cleared automatically, maintaining consistent airflow throughout cleaning runs. Daily scheduled cleaning keeps pet hair under control with minimal effort.

HEPA filtration traps pet dander and fine particles, which helps allergy sufferers. The sealed auto-empty bag further reduces allergen exposure during disposal.

Pet Reactions

This varies by animal. On quiet mode, the E30 Pro+ is fairly gentle-sounding. Some pets ignore it; others remain wary. One user noted their dog remained scared—that’s individual temperament rather than a vacuum flaw. Scheduling runs when pets are elsewhere (or gradually acclimating them) usually works.

The Serious Concern

The E30 Pro+ cannot detect pet accidents. If your dog or cat has an emergency on the floor and the robot runs, disaster follows—the robot could smear waste across your entire floor and into the dock. This is the major pet-related limitation.

Camera-equipped robots like the Roomba j7+ or Dreame L10s Ultra can recognize and avoid pet waste. The E30 Pro+ cannot. Pet owners whose animals might have accidents need either to run the robot only when supervised or consider higher-end models with this protection.

Practical Tips

  • Pick up pet bowls before runs (the robot might nudge lightweight bowls and spill water)
  • Set no-go zones around feeding areas
  • Remove small pet toys that could jam brushes
  • Schedule extra passes in high-traffic pet areas like litter mat zones
  • Consider running on lower power when pets are home if noise bothers them

Home Compatibility

Floor Types

The E30 Pro+ works on all common hard floors—hardwood, tile, laminate, vinyl, marble—without scratching. The rubber/TPU brushes and gentle side brush won’t damage surfaces. Carpets from low to medium pile clean well; very thick shag might cause wheel slippage.

When mopping, the water output is adjustable and minimal enough for sealed hardwood. Just ensure your floors are properly sealed to handle any moisture.

Home Size

The 5,200 mAh battery and recharge/resume feature handle large homes. On quiet mode, coverage reaches roughly 2,370 square feet per charge. Even larger spaces just require mid-clean recharging. Multi-floor homes work too—the robot saves separate maps, though you’ll need to carry it between floors (no teleportation yet).

Thresholds

The 20mm climbing ability handles most interior door transitions. Standard metal strips and rug edges are fine. Very tall saddles or transitions exceeding 0.8 inches might require ramping or no-go zones.

Furniture Clearance

At 3.84 inches tall, the robot needs about 4 inches of clearance to work under furniture. Many sofas and beds have sufficient gap; lower pieces remain off-limits. The LiDAR turret is fixed (unlike some high-end models that retract it), so there’s no flexibility here.

Clutter

This is where expectations need tempering. Homes with toys, Legos, and small items scattered about will challenge the E30 Pro+. Without advanced object recognition, the robot may bump, push, or attempt to vacuum small obstacles. Many families make a quick pickup routine before robot runs—the side benefit is a tidier home overall.

Dark Flooring

LiDAR robots sometimes struggle with very dark floors (cliff sensors may misinterpret them as drops). No specific reports of this issue with the E30 Pro+ exist, but it’s worth watching during initial runs if you have black carpet or very dark wood.

Mirrors and Glass

Large floor-to-ceiling mirrors could potentially confuse LiDAR—reflected beams might create phantom walls on the map. This isn’t commonly reported for MOVA, but it’s an edge case to monitor.

Value and Competition

At around $349, the E30 Pro+ delivers features that typically cost $500 or more. LiDAR mapping, auto-empty dock, strong suction, and dual anti-tangle brushes—this combination is hard to beat at the price point.

Against Similarly Priced Options

Dreame D20 Pro Plus (~$365): Essentially a sister model with very similar hardware. The E30 Pro+ adds the extending side brush and often costs slightly less. If you’re choosing between these two, the MOVA typically wins on value.

Roborock Q5+ (~$430): Excellent build quality and polished app, but no mopping and weaker suction (about 2,700 Pa). The E30 Pro+ offers more features for less money, though Roborock brings brand reliability and better customer support.

Ecovacs Deebot T8+/N8+: Sometimes discounted to this price range. Single brush, lower suction, smaller dust bag. The MOVA generally outperforms these older Ecovacs models.

Shark AI Self-Empty (~$400): LiDAR plus AI camera, bagless bin. Shark’s obstacle avoidance is decent but the app is historically less refined. MOVA offers quieter, more polished operation; Shark saves on bag costs.

Roomba i3+ (~$349): Auto-empty and good carpet pickup, but random navigation rather than smart mapping. No mopping. The E30 Pro+ significantly outclasses this on features.

Against Slightly Pricier Options

MOVA E40 Ultra (~$499, often on sale): Adds dual spinning mops with auto washing/drying in the dock. Same suction and LiDAR. If your budget stretches and mopping convenience matters, the E40 Ultra is worth considering—especially when sale prices drop to E30 Pro+ territory.

MOVA P10 Pro Ultra (~$400–$450): Lower suction spec but adds AI obstacle avoidance (camera + structured light) and full wash/dry dock. For $50–$100 more, you get poop avoidance and automated mop maintenance. This might be the better choice if those features matter to you.

Roborock Q Revo (~$700): Dual spinning mops with auto washing, though lower suction. Nearly double the E30’s price for additional polish, brand reputation, and mop convenience.

The Bottom Line

For $300–$400 budgets, the E30 Pro+ is arguably the most feature-complete option available. It sacrifices brand reputation and advanced obstacle avoidance for a dramatically lower price while matching or exceeding competitors in raw cleaning capability.

Known Problems

Documented Issues

Customer support difficulties: Well-documented frustration with MOVA’s service team, especially for returns and warranty claims. Buy through major retailers for easier recourse.

Mapping in featureless spaces: One user trying to map an empty gymnasium experienced continuous map resets. Normal homes with walls and furniture don’t trigger this LiDAR limitation.

Wi-Fi pairing hiccups: Initial setup sometimes requires toggling location permissions and staying close to the router. Usually resolved by following detailed setup steps.

Getting stuck occasionally: Despite obstacle detection, the robot can still get stuck on cables, low furniture edges, or small obstacles. Standard robot vacuum behavior, mitigated by no-go zones.

Isolated hardware defects: Rare reports of units failing early or parts coming loose. Not widespread, but documented.

No pet waste avoidance: The robot cannot recognize pet accidents and could spread them across floors.

Early multi-map confusion: One user reported missing multi-map support at launch, though firmware updates appear to have resolved this.

What Users Say

Experiences with obstacle avoidance vary by expectation. Compared to bump-only robots, the E30 Pro+ is better. Compared to AI-camera robots, it falls short. Both views are accurate—it’s a middle-ground system.

Limitations

No advanced obstacle recognition: Small hazards like cables, socks, pet toys, and pet waste aren’t reliably detected. Tidying the floor before runs is necessary.

Basic mopping only: The flat pad wipes rather than scrubs. No applied pressure, no vibration, no auto-washing. Tough stains require manual attention.

No mop lifting: The robot avoids carpet during mopping rather than lifting its pad. Mixed-surface homes need zone management or separate runs.

No camera features: No home monitoring, pet cameras, or video calls. Purely a cleaning robot.

Bagged system: Ongoing cost for dust bags, no bagless option.

Limited support infrastructure: New brand with documented customer service issues. Less established than Roborock or iRobot.

Inflated specs: The 19,000 Pa figure is marketing peak measurement, not directly comparable to competitors’ ratings. Real-world performance is strong but not magically 3x better than 5,000 Pa rivals.

Height limitations: At 3.84 inches, it can’t reach under furniture with less than 4-inch clearance.

Noise at max power: Around 74–75 dB on maximum suction, plus brief loud auto-empty cycles. Not a whisper-quiet device.


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